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Awaken student curiosity with online discussion that simply works.

Packback is an “AI supported” online discussion platform that improves student curiosity, communication skills, and critical thinking. Packback delivers an easy-to-use and engaging discussion experience for students and professors, with powerful support from automated moderation, sorting, and scoring algorithms.

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Professor testimonials after using Packback

“Teaching can be a tough and thankless job. Packback does a beautiful job of showing me that my students do care and are genuinely putting effort into the material.”

Used Packback in a course with 75 Students

Photograph of Dr. Alex Gainer
“In essence, Packback finally allowed me to do what I’ve failed to effectively to do for almost ten years of teaching: scale the Socratic style of teaching to large enrollment courses.”

Used Packback in 3 sections of 950 Students

Photograph of Dr. Jose Vazquez

Packback appeared in the September 2019 cover story of the Chronicle of Higher Education, “How Artificial Intelligence Is Changing Teaching”.

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Packback, along with several professors, was featured in the November 2018 Forbes article, “Packback Is Building A.I. To Enhance University Learning”.

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Research on Packback’s efficacy compared to LMS discussion boards was recently presented by Dr. Kathleen West at the NITOP conference.

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Our cofounder Jessica Tenuta presented the concept that later grew into Packback Questions at TEDxNormal in 2016.

Drive skill development in effective question formation, writing, and critical debate.

Packback delivers real-time feedback to students on how to construct effective questions, responses, and arguments leading to skill development that benefits students in class…and in their futures.

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A screenshot of the "ask a question" page on Packback, with a graphic demonstrating how Packback provides real-time coaching feedback to help students better posts. The feedback shown in this example encourages the student to cite a source.

Provide a positive and constructive real-time feedback loop for students…day or night.

Packback’s algorithms continuously review the community to remove low-quality posts, maintaining a healthy discussion while giving students the opportunity to edit and republish posts for credit. 

Explore the Product

Image showing a screenshot of the moderation email sent to students when their post is removed, showing the reason for removal and instructions on how to republish and earn their points back!

Inspire students’ intrinsic curiosity with a tool based on Bloom’s Taxonomy of Cognition

Students who use Packback self-report improvements to their confidence in asking questions, their curiosity about the subject, and their likelihood to read course materials.

Discover data on efficacy

Image showing a screenshot of a Packback community, with a graphic message overlaid showing a "zoom in" on Packback's Spark feature, which learners use to indicate which posts "sparked" their curiosity.

Gain professor “superpowers” to create greater learning impact with less time and effort.

With Packback, you get unprecedented visibility into what makes your students curious. Educators who use Packback spend less time on administrative tasks and more time on teaching, through the use of our algorithmic support.

Read Case Studies

Image showing a screenshot of a Packback community, with a graphic message overlaid showing a "zoom in" on Packback's Spark feature, which learners use to indicate which posts "sparked" their curiosity.

Get reliable technology, with a human touch.

Just because we’re a technology company, doesn’t mean we have to act like robots! Every educator on Packback is matched with a dedicated Packback Experience Manager, who provides support throughout the semester (think of them like a remote TA!). Experience Managers learn about each professors’ course objectives and customize an implementation plan to achieve the best results for their course and their students. 

Learn more about our service

A photograph of one of our Experience Managers, with her arm around our office dog, Pepper.

Packback prioritizes security, accessibility, and integration.

FERPA & PCI Compliant

Packback is FERPA compliant, utilizing only Directory data for student account creation. To learn more, download our HECVAT documentation.

ADA Compliant

Packback takes accessibility for ALL learners seriously in our design and development. We adhere to the level AA standards of the WCAG 2.0. 

LTI Integrated

Packback is an IMS Global Alliance Partner, and offers an LTI 1.2 integration that enables “Single Sign On” experiences for our partner schools.

Statistics on Packback’s usage at institutions nationwide

247K

247,053 total students have used Packback since May 2016.

208

208 Institutions nationwide have students using Packback for discussion.

5M

5 Million Student-posted questions and responses since May 2016.

1,323

1,323 Instructors and Professors have used Packback since May 2016.