Bookstore Code Process

How to request codes from Packback

We are able to work with your school to make Packback access available for students to purchase through your campus bookstore! If you are a bookstore representative or are a professor interested in knowing more about getting a bookstore partnership between Packback and your campus bookstore set up, you can contact bookstoresupport@packback.co for more information.

If you are interested in setting up bookstore access, send along the following information in your email:

Order Minimum

Packback requests an order minimum in order to be able to promptly respond to requests for codes and to keep our process for managing codes from bookstores organized. In almost all cases, the classes using Packback are larger than 10 students so we would like to make sure that the number of codes being requested is suitable for the classes using Packback at your campus.

Refund Policy

If you have a set of access codes that your bookstore is looking to return, we are happy to accommodate! We issue credit memos for access codes returned to Packback within 180 days of the purchase date. Our codes, however, do not expire and are therefore able to rollover to subsequent terms if needed. To request a return credit, please email bookstoresupport@packback.co.