List of Data Subprocessors
Last Updated: September 13th, 2019
As part of providing Packback Questions to our users, Packback may use data processors with access to subscriber data (each, a “Subprocessor”). When engaging any third party Subprocessor, Packback executes an agreement implementing its applicable obligations.
Below is important information about the identity and role of each Subprocessor.
|Subprocessor Name||Purpose of Processing||Location|
|Atlassian||Project management software||US|
|Amazon Web Services||Data backup storage||US|
|Google Cloud Platform||Cloud hosting and data storage||US & CA|
|Hotjar||Survey response collection||US|
|Mailchimp (Mandrill)||Email automation||US|
|MongoDB Atlas||Data storage||US & CA|
|Pusher||Real-time notification functionality||US|
|Salesforce Pardot||Marketing support||US|
|Survey Monkey||Survey response collection||US|
|Stitch Data||Data ETL||US|
|Stripe||Failover payment processing||US|
|Zendesk||Cloud-based customer support services||US|
Subscribing to Updates to the Subprocessor List
To subscribe to updates to Packback’s subprocessor list, send an email to firstname.lastname@example.org.