List of Data Subprocessors

Last Updated:  August 26th, 2021

As part of providing Packback Questions to our users, Packback may use data processors with access to subscriber data (each, a “Subprocessor”). When engaging any third party Subprocessor, Packback executes an agreement implementing its applicable obligations.

Below is important information about the identity and role of each Subprocessor.

Subprocessor NamePurpose of ProcessingLocation
AtlassianProject management softwareUS
Amazon Web ServicesData backup storageUS
BraintreePayment processingUS
DomoData visualization softwareUS
Google Cloud PlatformCloud hosting and data storageUS & CA
HotjarSurvey response collectionUS
Mailchimp (Mandrill)Email automationUS
OutreachEmail automationUS
PendoProduct analyticsUS
SalesforceSales supportUS
Salesforce PardotMarketing supportUS
SentryError trackingUS
SlackInternal communicationUS
Survey MonkeySurvey response collectionUS
Stitch DataData ETLUS
StripeFailover payment processingUS
WufooForm buildingUS
ZapierSupport servicesUS
ZendeskCloud-based customer support servicesUS

Subscribing to Updates to the Subprocessor List

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