Inspire self-motivated, critical thinkers through inquiry-driven discussion.

Packback is a different kind of online discussion that teaches students how to ask effective, open-ended questions.

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Looking for a career in higher education after you graduate? Packback is hiring! Explore jobs at Packback.

Better Discussion

More rigorous discussion: 2X more posts on Packback contain a source citation compared to the LMS, shown in multiple studies.

More active threads: Threads on Packback received 1.3X more responses per question compared to LMS discussion in a recent study.

Longer posts: Posts on Packback were shown to be longer on average than posts in LMS discussion in a recent study.

Improved Outcomes

More A’s and B’s, and fewer D’s, F’s, and W’s: Students on Packback showed statistically significant increases to positive grade outcomes when compared to students using the LMS for discussion in the same course.

Improved student satisfaction: In Spring 2020, 91% of students responded positively when asked if they prefer Packback to LMS discussion.

Happier Instructors

Instructors spend less time grading, and more time engaging: Average instructors on Packback spend just 15 minutes per week on Packback performing “discussion management” tasks.

Instructors who try Packback, stay with Packback: 90% of professors who try Packback keep using Packback for their course in future semesters.

Instructors at over 300 institutions in the US and Canada proudly use Packback

A fundamentally different way to do online discussion.

Packback’s solution is not just technology. Packback provides a research-backed pedagogy and implementation model, an easy-to-use platform, and dedicated support resources for instructors and students to ensure that every class gets consistent results.


Packback’s discussion implementation pedagogy is based on seminal research in the fields of online discussion, mastery learning, and student motivation.


“My students love the autonomy they have over their work in the discussion; as a result, they have become empowered learners.”

~ Rebecca Nieman, Business Instructor at San Diego Mesa College


Packback’s platform uses AI to scale instant 1-to-1 student feedback, automatically moderate the discussion community, and support grading for any size class. 


“Grading discussion postings has become drastically less time consuming, which has always been a challenging process in the past.”

~ Crystal Scheib, Anthropology Instructor at Harrisburg Area Community College


Technology alone is never a solution. Every instructor is paired with a dedicated member of the Packback team who ensures that Packback delivers on engagement goals for their course.


“The Packback software is great, but it might actually be the least interesting part to me. The most interesting part to me is the relationship I’ve built with the people from the Packback team, who care to create better education.”

~ Dr. Bryan McCarthy, Philosophy Instructor at the University of Pittsburgh-Greensburg

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Blending AI feedback with instructor feedback to deliver the best student outcomes

With Packback, instructors spend more time engaging with students and providing meaningful feedback, and less time managing and moderating the online discussion. Packback’s “Digital TA” automatically reviews every post to ensure it meets community guidelines, sends instructors recommended top posts, assigns a Curiosity Score to each post, and more.

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Illustration of student's hands typing on a keyboard, receiving feedback from Packback.

Packback is secure, accessible, reliable, and able to be integrated with your Learning Management System.

Secure & Reliable

Packback adheres to FERPA requirements and uses PCI-compliant practices for checkout and billing. Packback’s infrastructure is reliable and boasts over 99.9% uptime.


Packback undergoes regular voluntary audits to ensure that our site aligns with ADA accessibility requirements. We strive to adhere to the AA level of the WCAG 2.0 guidelines.


Packback is an IMS Global Alliance Partner and offers an LTI 1.2 integration that enables Single-Sign-On experiences for our partner schools.

Join thousands of instructors who are championing inquiry-driven learning in their courses with Packback

1M+ Students

Over 1,000,000 students have used Packback, with over 900,000 students using Packback in 2021 alone.

31+ Million Posts

Over 31 million student discussion posts have been submitted on Packback, with over 22 million posts submitted in 2021 alone.

6,000+ Instructors

Over 6,000 Instructors have used Packback with over 3,500 instructors using Packback in 2021 alone.

  • Packback has not only made class discussion more exciting for my students, but for me as well. My students love the autonomy they have over their work in the discussion; as a result, they have become empowered learners.” Rebecca Nieman, San Diego Mesa College
  • "I've really seen Packback create a peer-to-peer environment. It does a great job of using my precious time and bandwidth to manage a large class and the tools really help me connect with my students." Phil Mixter, Washington State University
  • "I would have never guessed when I agreed to pilot Packback last year that it would impact my teaching philosophy as well as the way I approach faculty development, but it has."   Heather Olson, MA, Florida SouthWestern State College